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TheGaygency

Case study

Nasty Pig

Website conversion from 1% to 2.5% with 7.85x ROAS and 20,000 email subscribers in one year.

Nasty Pig campaign imagery
Client
Nasty Pig
Services
Paid Social, Content Engine, Website Build, Email and SMS
Audience
Established
Timeline
Ongoing since 2019

The impact

7.85x

ROAS

2.5%

Conv. Rate

+30%

AOV Increase

20k

Email Subs in 1 Year

The Challenge

Founded in 1994, Nasty Pig is a New York City-born gay apparel brand that has become a cultural institution within the LGBTQ+ community. Operating as a 100% online direct-to-consumer brand, they needed a partner who understood both their audience and the nuances of performance marketing in a niche space.

Despite strong brand recognition, their digital presence was not converting at the level their reputation deserved. Website conversion sat at 1%. Paid media underperformed. Email marketing was largely untapped. The gap between brand equity and revenue was wide, and they needed a team that could close it without sanitizing what makes Nasty Pig distinct.

The work required a comprehensive digital overhaul: one that respected the brand's unapologetic identity while modernizing how they acquired and retained customers.

The Strategy

We built a full-funnel approach that paired on-brand creative with rigorous performance optimization. Three pillars drove the work: rebuild the website for conversion, launch a data-driven paid media program, and create a retention engine through email and SMS.

Each pillar reinforced the others. Stronger site performance made paid traffic more efficient. A growing email list reduced dependence on paid acquisition over time. The creative across all channels spoke the same language, which kept the brand consistent without requiring a style guide enforcement team.

What We Built

  • Redesigned the e-commerce experience with streamlined product pages, improved navigation, and mobile-first checkout optimization
  • Launched segmented Meta and Google ad campaigns targeting lookalike audiences built from high-LTV customer data
  • Built an email program from near-zero to 20,000 subscribers with automated flows for welcome sequences, browse abandonment, and post-purchase
  • Developed a content calendar that balanced brand storytelling with conversion-driven promotions

The Results

Website conversion rate climbed from 1% to 2.5%. Paid media delivered a 7.85x return on ad spend. Average order value increased 30%. The email list reached 20,000 subscribers within the first year, creating a durable owned-media channel that reduced reliance on paid acquisition with every passing month.

The numbers reflect what happens when performance discipline meets a brand that already has something worth amplifying.

In their words

They understood our audience before we finished the brief. The results followed.

Founder, Nasty Pig

Our roles

Paid Social
Content Engine
Website Build
Email and SMS

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